The CCI Help Desk oversees IT support for students, faculty, and staff in the College of Communication & Information. Found in the Goldstein Library of the Shores Building, the CCI Help Desk is centrally located and only minutes away from providing hands-on support when needed. Learn more about the CCI Help Desk.
This site is intended to help faculty, students and staff who want to troubleshoot computer issues on their own before contacting the CCI Help Desk.
Hours
The CCI Help Desk provides technical support to the CCI computing community 24 hours a day via our Online Support Ticket System.
Telephone and walk-in support is offered during published business hours.
- For telephone support, please call (850) 644-8108.
- For walk-in support, please visit us on the first floor of the Shores Building in Room 106E.
| Telephone & Walk-In Support Schedule* | |
| Monday | 8:00 AM – 10:00 PM |
| Tuesday | 8:00 AM – 10:00 PM |
| Wednesday | 8:00 AM – 10:00 PM |
| Thursday | 8:00 AM – 10:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 10:00 AM – 6:00 PM |
| Sunday | 1:00 PM – 10:00 PM |
| August 13- August 24 Telephone & Walk-In Support Schedule* | |
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
*The CCI Help desk is closed during holidays and home football games.
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